ComplianceRise — Platform Safety Research Initiative
Applied design thinking to surface compliance gaps across fintech, social media, e-commerce, rideshare, and AI platforms — producing executive-ready case studies with full regulatory alignment.
Identified a structural credential vulnerability at fintech onboarding flows affecting an estimated 25–41% of new accounts — four-phase remediation roadmap built and published.
Documented a nine-figure compliance alignment gap across one e-commerce sector — remediation cost a fraction of the regulatory exposure.
Documented four AI content filter bypass patterns through context reframing — submitted via responsible disclosure before publication, EU AI Act alignment strategy built.
Conducted user interviews, field research, and OSINT-based analysis grounding every finding in observed platform behavior.
2025 – PresentBolingbrook, IL
Co-Founder & Brand / UX Designer
Aspetto Beauty — Live D2C Skincare Brand
Designed complete brand identity — logo, wordmark, color system, typography — across packaging, web, and Amazon storefront.
Built mobile-first landing website with conversion-optimized visual system.
Designed FDA-compliant product labeling (INCI declaration, net weight, prohibited claims).
Achieved 4.5-star rating on live Amazon product. View on Amazon →
2021 – 2025Bolingbrook, IL
Lead UX Designer & Researcher
Viral Hash Media — UX Design & Research Consultancy · BBB Verified
Led full end-to-end UX engagements for 4 clients across multiple industries — from discovery through Figma prototyping and usability testing.
Applied Don Norman / IxDF human-centered design principles to deliver intuitive, naturally safe user experiences.
Presented at industry networking events connecting UX investment to measurable conversion, trust, and retention outcomes.
2016 – PresentChicago Metro
Platform Intelligence — Operator Research
Rideshare & Gig Platform Operations
Eight years operating within major rideshare platforms — building operator-level understanding of how platform design decisions affect workers, riders, and safety outcomes in real conditions.
Firsthand observation of friction points, policy gaps, and design failures that don't surface in standard user research environments.
This ground-level intelligence forms the foundational perspective of the ComplianceRise research methodology — the practitioner lens that makes the research different.
Skills
Core competencies.
Research
Trust & Safety Analysis
Platform risk identification · Root cause analysis · User journey mapping · Heuristic evaluation · OSINT research · Field observation
Regulatory
Compliance Strategy
COPPA · CCPA · GLBA · FTC Section 5 · EU DSA · EU AI Act · UK Online Safety Act · FDA labeling · Responsible disclosure
Design
UX & Product Strategy
Design thinking · Persona development · Journey mapping · Wireframing · Figma · Remediation roadmapping · Executive communication
Research Methods
Platform Intelligence
Operator-level platform knowledge · Behavioral observation · User interviews · Field research · Comparative analysis · Case study production
Communication
Stakeholder Strategy
Executive-ready reporting · Cross-functional strategy · Policy-to-design translation · Public disclosure writing · Regulatory framework communication
Technical
Tools & Systems
HTML · CSS · JavaScript · Figma · OSINT tooling · Agile/Scrum · AI safety red teaming · Brand identity systems
Trust & SafetyPlatform IntegrityUX AuditRoot Cause AnalysisCOPPAEU DSAGLBAFTC Section 5EU AI ActDesign ThinkingAge-Gating & VerificationFintech SecurityAI SafetyConsumer ProtectionResponsible DisclosureExecutive ReportingJourney MappingHeuristic EvaluationOSINTFigmaStakeholder Communication